Selling Insurance and Medicare policies is the core of our call center business; and our agents, who are licensed in all 51 U.S jurisdictions, are highly trained to convert leads into policyholders.
Our Capabilities Include:
- Immediate closing of Internet generated leads.
- Supplemental product sales to bank and credit union files.
- New product introductions through partnership with Underwriters.
- Sales of Medicare products timed to prospects turning 65.
Accomplishing this level of selling skills involves a commitment from the very top of our company. It also requires that we look for these skills, train for them and reward our successes.
To do this, we:
- Utilize Provisor: A tested and proven pre-hiring test that specifically looks for selling skills.
- Utilize gear training to not just understanding the products, but how the Agent will sell the products.
- Monitor and use other QA processes that assess selling, not simply compliance.
- Reward the Agents on performance to reinforce quality and customer satisfaction.