Technology & Security

Insurance Dialogue is dedicated to protecting the confidential data of your company and its policyholders. We implement and actively manage high levels of data security to protect proprietary information against unauthorized modification, disclosure, or destruction, whether intentional or unintentional, in accordance with internal policies, HIPPA and ISO9000

We also have developed data security policies based on policies and practices recommended by regulatory agencies, security associations, and corporations with extensive experience in data security administration. For example, a SAS 70 Level II is performed each year.

Licenses, Tools, and More:

  • Fully Licensed and Trained Agents (multi-state & carrier)
  • Private (HIPPA compliant) and non- biased
  • SAS 70 Type 2
  • AHIP
  • ISO 9000
  • Individual carrier compliance programs
  • HCC participant
  • Remote call monitoring & digital call recording at all stations
  • Multi-lingual agents

Personalized and flexible scripting

Physical Security
Insurance Dialogue’s call centers are located in secure, constantly monitored facilities. Our buildings feature high levels of security and all conversations are recorded for additional protection of policyholder information.

Our specialized physical and electronic architecture provides insurance industries of all sizes with unparalleled protection with expanded service opportunities.

To learn more about our licenses, policies and procedures contact us at
info@insurance-dialogue.com or call 1-866-222-6781 ext 1004.